Your Privacy is Our Top Priority at dbt88
We are fully transparent about how we collect, use, and protect your personal information. Read this policy to understand how your data is handled.
1. Introduction & Scope
This privacy policy applies to all users of the dbt88 platform's services.
dbt88 ("we", "our", "platform") operates a safe and reliable online entertainment platform for players in Bangladesh. When you visit our website, create an account, or use any of our services, you agree to the terms of this privacy policy.
This policy tells you: what types of information we collect and why, how we store and protect it, who it may be shared with, and what rights you have. We are committed to handling your personal information with the highest level of respect and care.
Last Updated
This privacy policy may be updated from time to time. For any significant changes, we will publish a clear notice on our platform. Continued use of our services after a change has been made will be taken as your acceptance of the updated policy.
2. What Information We Collect
dbt88 only collects the information necessary to provide you with the best service.
Information You Provide Directly
- Full name
- Email address
- Mobile number
- Date of birth (for age verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account)
- Identity verification documents
Automatically Collected Information
- IP address and geographic location
- Device and browser type
- Site usage data and gaming activity
- Cookies and session data
- Transaction history
- Login time and session duration
Collection of Minors' Data is Prohibited
dbt88 provides services only to individuals aged 21 or older. We do not knowingly collect or process personal information from minors. If we become aware that information has been collected from a minor, we will delete it immediately.
3. Purpose of Data Use
Every purpose for which your information is used is specific, fair, and transparent.
- Account Management: To handle account registration, verification, and secure login.
- Financial Transactions: To process deposits, withdrawals, and bonus payments.
- Customer Support: To help resolve your issues via live chat or email.
- Platform Improvement: To improve the quality of our services and develop new features.
- Fraud Prevention: To detect and prevent unauthorised activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Responsible Gaming: To monitor your gaming behaviour and provide support where needed.
- Communications: To send policy updates, security alerts, or important notices.
4. Cookies & Tracking Technologies
dbt88 uses cookies to improve your browsing experience and to maintain the security of the platform.
Essential Cookies
These cookies are essential for the core functionality of the platform. They are used for login sessions, security verification, and payment processing. These cookies cannot be disabled.
Analytics Cookies
These cookies are used to analyse how users interact with the site. This helps us improve the quality of our services. You can disable these cookies.
Preference Cookies
These cookies are used to remember language preferences, theme settings, and personalised experiences. They make your next visit more convenient.
Cookie Controls
You can delete cookies or stop accepting new ones at any time from your browser settings. Please note that disabling certain essential cookies may prevent some dbt88 services from working properly.
5. Data Sharing Policy
We do not sell your personal information to third parties. However, sharing information may be necessary in certain specific circumstances.
Service Provider Partners
We work with certain trusted third parties that help us operate our services — such as payment processing partners (bKash, Nagad, Rocket, Upay and bank transfer partners), technology infrastructure, and security services. These partners only receive the information necessary for their designated tasks and are required to comply with our privacy standards.
Legal Requirements
If disclosure of information is required on the basis of a court order, legal process, or a lawful request from a relevant authority, we are obliged to do so. In such cases, we will provide only the minimum information necessary.
What We Never Do
- We do not sell your information to advertisers
- We do not share information with third parties for marketing purposes
- We do not carry out profiling or automated decision-making without your consent
- We do not transfer sensitive information over unsecured channels
6. Data Security Measures
dbt88 uses industry-leading security technology to protect your information.
SSL Encryption
Every data transfer on our platform is secured with high-grade SSL/TLS encryption technology. This protects your information from unauthorised access during transmission.
Secure Data Storage
Your stored information is kept in encrypted databases. Passwords are never stored in plain text — they are kept only in hashed form.
Regular Security Audits
We conduct regular security audits and identify system vulnerabilities to resolve them promptly.
Access Controls
Only authorised personnel can access your information, and only to the extent necessary to carry out their duties.
In the Event of a Security Breach
If a security breach comes to our attention, we will take immediate action and notify affected users as quickly as possible. We will make every effort to investigate the incident and prevent further harm.
7. Data Retention Period
We do not hold your information for longer than necessary.
Active Accounts
Your information is retained for the entire period your account remains active. This information is used to personalise your service experience and to maintain account security.
Closed Accounts
After an account is closed, some information may need to be retained for a specified period. This is done to maintain financial transaction records, prevent fraud, and fulfil legal obligations. Once the required period has passed, we securely delete or anonymise this information.
Data Deletion Requests
If you request that your information be deleted, we will delete data that falls outside the scope of our legal obligations. Deletion requests will be processed within a reasonable time after receipt.
8. Your Rights Over Your Data
As a user of dbt88, you have important rights over your own information.
Right of Access
The right to know what information we hold about you.
Right to Rectification
The right to request correction of inaccurate or incomplete information.
Right to Erasure
The right to request deletion of your information in certain circumstances.
Right to Object to Processing
The right to object to the processing of your information for specific purposes.
Data Portability
The right to receive your information in a structured, machine-readable format.
Right to Restriction
The right to request that the processing of your information be restricted in certain circumstances.
How to Exercise Your Rights
To exercise any of the above rights, contact our customer support team by email at [email protected] or via live chat. We will verify your request properly and respond within a reasonable time.
9. Third-Party Services & Links
Third-party services may be used on our platform.
Payment Service Providers
Third-party services such as bKash, Nagad, Rocket, Upay, and bank transfers through major banks in Bangladesh are used for our payment processing. These payment providers have their own privacy policies and we are not responsible for their policies. However, we only work with trusted and secure payment partners.
Game Providers
Our platform includes games from various providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft. These providers may collect certain technical data to ensure the performance and fairness of their games. We only work with providers that guarantee fair play.
10. Policy Changes & Updates
We may update this privacy policy from time to time.
This privacy policy may be updated periodically due to changes in applicable law, the development of our services, or improvements to our security practices. We will clearly communicate any significant changes on our platform. Continued use of our services after a change has been made will be considered your acceptance of the updated policy.
We recommend that you visit this page from time to time and stay informed about the latest policy.
11. Contact Us
If you have any questions or concerns about this privacy policy, please get in touch with us.
Our Privacy Team
Our customer support team is always ready to assist with any privacy-related matters. We take your concerns seriously and aim to respond promptly.
Play Safe, Enjoy Responsibly
dbt88 places the highest importance on your security and privacy. Visit our responsible gaming page to learn more.
Responsible Gaming Guidelines